SPOKESPERSON
SKU:
$250.00
$250.00
HOW DO YOU MEASURE INTERCULTURAL COMPETENCE?
A facehug™ spokesperson adds value by
providing informational presentations
necessary to understand competence
within the subjective culture, geared towards
organizations in multicultural environments.
For more information contact us at
company@facehug.COM
A facehug™ spokesperson adds value by
providing informational presentations
necessary to understand competence
within the subjective culture, geared towards
organizations in multicultural environments.
For more information contact us at
company@facehug.COM
IMPORTANT POINTS TO CONSIDER IN THE MANAGEMENT OF INTERCULTURAL COMMUNICATION
Develop cultural sensitivity
Anticipate the meaning the receiver will get.
Careful encoding
Use words, pictures, and gestures.
Avoid slang, idioms, regional sayings.
Selective transmission
Build relationships, face-to-face if possible.
Careful decoding of feedback
Get feedback from multiple parties.
Improve listening and observation skills.
Follow-up actions
Develop cultural sensitivity
Anticipate the meaning the receiver will get.
Careful encoding
Use words, pictures, and gestures.
Avoid slang, idioms, regional sayings.
Selective transmission
Build relationships, face-to-face if possible.
Careful decoding of feedback
Get feedback from multiple parties.
Improve listening and observation skills.
Follow-up actions
FACILITATION AND PRESENTATION
There is a connection between a person’s personality traits and the ability to adapt to the host-country’s environment
—including the ability to communicate within that environment.
Two key personality traits are openness and resilience.
Openness includes traits such as tolerance for ambiguity, extrovertedness, and open-mindedness.
Resilience includes having an internal locus of control, persistence, tolerance for ambiguity, and resourcefulness.
These factors, combined with the person’s cultural and racial identity and level of preparedness for change, comprise that person’s potential for adaptation:
There is a connection between a person’s personality traits and the ability to adapt to the host-country’s environment
—including the ability to communicate within that environment.
Two key personality traits are openness and resilience.
Openness includes traits such as tolerance for ambiguity, extrovertedness, and open-mindedness.
Resilience includes having an internal locus of control, persistence, tolerance for ambiguity, and resourcefulness.
These factors, combined with the person’s cultural and racial identity and level of preparedness for change, comprise that person’s potential for adaptation:
Identity negotiation or management
Identity negotiation
Identity management
Cultural identity
Communication networks
Networks and outgroup communication competence
Intracultural versus intercultural networks
Networks and acculturation
Acculturation and adjustment
Communication acculturation
This theory attempts to portray "cross-cultural adaptation as a collaborative effort in which a stranger and the receiving environment are engaged in a joint effort."
Anxiety/Uncertainty management
When strangers communicate with hosts, they experience uncertainty and anxiety. Strangers need to manage their uncertainty as well as their anxiety in order to be able to communicate effectively with hosts and then to try to develop accurate predictions and explanations for hosts' behaviors.
Assimilation, deviance, and alienation states
Assimilation and adaption are not permanent outcomes of the adaption process; rather, they are temporary outcomes of the communication process between hosts and immigrants. "Alienation or assimilation, therefore, of a group or an individual, is an outcome of the relationship between deviant behavior and neglectful communication."
Identity negotiation
Identity management
Cultural identity
Communication networks
Networks and outgroup communication competence
Intracultural versus intercultural networks
Networks and acculturation
Acculturation and adjustment
Communication acculturation
This theory attempts to portray "cross-cultural adaptation as a collaborative effort in which a stranger and the receiving environment are engaged in a joint effort."
Anxiety/Uncertainty management
When strangers communicate with hosts, they experience uncertainty and anxiety. Strangers need to manage their uncertainty as well as their anxiety in order to be able to communicate effectively with hosts and then to try to develop accurate predictions and explanations for hosts' behaviors.
Assimilation, deviance, and alienation states
Assimilation and adaption are not permanent outcomes of the adaption process; rather, they are temporary outcomes of the communication process between hosts and immigrants. "Alienation or assimilation, therefore, of a group or an individual, is an outcome of the relationship between deviant behavior and neglectful communication."
